Terms of Service

Last Updated: January 2026

These Terms of Service ("Terms") govern your use of the Roofing Service Experts website and services (operated by Gump Global LLC). By using our website or services, you agree to these Terms.

1. Services

Roofing Service Experts provides roofing repair, replacement, inspection, and maintenance services. Specific services are subject to availability and local regulations.

2. Eligibility

You must be at least 18 years old and have the authority to enter into these Terms to use our services.

3. Service Requests

When you request roofing services:

You agree to provide accurate information about your service needs
You authorize us to contact you via phone, email, or text message
You understand that initial quotes may change after inspection
You agree to provide safe access to your property for service

4. Insurance Claims

We may assist with insurance claim documentation and communication. However:

We do not guarantee insurance claim approval or coverage
Coverage and reimbursement are subject to your policy terms
You are responsible for understanding your insurance policy
Final payment responsibility rests with the property owner

5. Pricing and Payment

Pricing is based on inspection and scope of work. You agree to:

Pay for services as outlined in your written estimate
Pay for any additional work approved during service
Be responsible for payment regardless of insurance status

6. Warranties and Guarantees

We guarantee satisfaction with our work. Specific material and workmanship warranties vary by service type and will be provided in writing. This guarantee does not cover:

Damage from subsequent storms or events
Normal wear and tear
Damage caused by third parties
Pre-existing conditions not disclosed or discovered

7. Response Times

While we strive for same-day service, response times depend on location, weather, demand, and crew availability. Stated response times are estimates, not guarantees.

8. Liability Limitations

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Our total liability is limited to the amount paid for services
We are not responsible for pre-existing conditions not disclosed

9. Property Access and Safety

You agree to:

Provide safe access to your property
Disclose any known hazards
Secure pets during service
Allow our crew to work without interference

10. Cancellation Policy

You may cancel scheduled services with reasonable notice. Emergency services may require a cancellation fee if crews have been dispatched.

11. Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial.

12. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our services, except where caused by our negligence or willful misconduct.

13. Website Use

You agree not to:

Use our website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Transmit viruses or malicious code
Copy or reproduce content without permission

14. Intellectual Property

All content on this website is owned by Gump Global LLC and protected by copyright laws. Unauthorized use is prohibited.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

18. Governing Law

These Terms are governed by the laws of the state where services are performed, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms, please contact us at:

Gump Global LLC
Email: support@roofing-service-experts.com